© Vankros 2026
Shipping policy
Free Shipping
We provide free worldwide shipping for all orders.
All orders are shipped from China through our international logistics partners, including Yanwen Logistics and its global delivery network.
Orders usually take 1–3 business days to process before shipment.
Please note that order processing and shipping arrangements may be delayed during Chinese public holidays.
After your order has been shipped, a tracking number will be provided so you can follow your package delivery status.
Delivery Time
Estimated delivery time:
7–15 business days after shipment
Delivery time may vary depending on the destination country, customs clearance process, local delivery services, and other factors outside our control.
Please note that customs inspection periods may cause additional delays.
Customs / Duties
For international shipments, packages are prepared according to standard export procedures.
Where applicable, packages may be declared with a reasonable low-value amount based on shipping requirements and regulations.
Import duties, taxes, customs fees, or other charges required by the destination country are the responsibility of the customer.
Customers may contact their local customs office for more information regarding import regulations.
Shipping Problems
If your order experiences a delivery issue, please contact us at:
We will assist you in communicating with the shipping carrier and resolving the issue.
Tracking Information
Tracking information will be sent to the email address provided during checkout after the order has been shipped.
Please allow some time for tracking updates to appear after shipment.